Frequently asked questions

What does Managed IT Support include?

Managed IT support covers the monitoring and maintenance of your company's technology. Instead of waiting for something to break, Wavetree take a proactive approach to keep everything running smoothly.

This means you will receive intensive network and service monitoring, helpdesk support for technical issues, cyber security protection, hardware updates, and IT strategy meetings if you choose Wavetree as your IT service provider.

Why does my business need IT support?

Professional IT support helps prevent costly disruptions, keeps your systems secure and allows your team to stay productive. Rather than fixing problems as they arise, Wavetree proactively monitors and maintains your systems.

Do you offer on-site and remote support?

Yes, our Cheltenham-based helpdesk offers help with any issue that can be solved remotely, and any problem that requires hands-on assistance, our IT consultants will be available for in-person visits.